DoubleTick just got even more powerful! Weโre excited to announce that
Incoming WhatsApp Calls are now live inside DoubleTick
, bringing voice + chat together in one seamless inbox
.No more switching apps. No more missed conversations. Now your team can
receive, manage, and record WhatsApp calls directly within DoubleTick
.๐ Whatโs New?
๐
Seamless Multi-Call Handling
Receive and manage multiple incoming calls simultaneously without interruptions.
๐ Automatic Call Recordings
Every call is automatically recorded and ready for download, making it simple to review, share, and analyze conversations.
๐ Comprehensive Call Logs
Track every interaction with detailed call logs. Instantly review missed, declined, and completed calls โ filter by agent, WABA, date, or tags.
๐ฌ Chat + Call Sync
See call history directly inside the chat window for complete context in one thread.
โก Why Itโs a Game-Changer
- All-in-one Inboxโ Calls + Chats in a single platform
- Smarter Salesโ Build trust and close deals faster with live voice calls
- Better Supportโ Turn complex queries into calls instantly
- Reliable & Scalableโ Manage multiple calls without losing track
This isnโt just another WhatsApp integration โ itโs the
future of customer conversations.
๐ How to Activate WhatsApp Calls
๐Pricing:
The calls will incur a per-minute pricing. Learn more about the per-minute pricing here
๐Getting Started in 3 Steps:
- Go to SettingsโBillings & InvoicesโPurchase Addons
- Find WhatsApp Calls
- Add to Cart&Purchaseโ
Start receiving WhatsApp calls inside DoubleTick ๐
๐
Note: Incoming calls available now, outgoing calls launching shortly.
๐ Reach out to your Account Manager or DoubleTick Support & Activate WhatsApp Calls today and give your customers the seamless, multi-channel experience theyโve been waiting for.