We’re introducing the DoubleTick WhatsApp Integration for Bitrix24 CRM, bringing WhatsApp conversations directly inside your Lead and Deal views.
No more switching tabs. No more context loss.
Your WhatsApp conversations now live where your sales team already works.
What This Means for You
With the DoubleTick app inside Bitrix24:
  • WhatsApp chat appears directly inside Lead & Deal records
  • Users can view recent WhatsApp conversations instantly
  • Teams can respond without leaving Bitrix
All communication stays contextual, structured, and aligned with CRM data.
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Key Benefits
  • No More Platform Switching:
    Sales teams can chat on WhatsApp without leaving Bitrix.
  • Full Conversation Context:
    View recent WhatsApp history directly inside the Lead or Deal.
  • Faster Follow-Ups:
    Respond immediately while reviewing deal details.
  • Better Team Collaboration:
    Anyone opening the Lead/Deal can see the communication trail.
  • Improved Productivity:
    Less tab hopping. More focused selling.
WhatsApp + Bitrix24 CRM — finally working in one place.