We’ve rolled out
deep linking support on mobile
, making it even easier to move from your CRM straight into the right WhatsApp conversation in DoubleTick.Earlier, CRM integrations can be done via API-based action or Embedded web views (iframe) of the DoubleTick app.
With this update, you can now configure a
custom button inside your CRM
that opens the exact chat directly in the DoubleTick mobile app.
- Works on both Android and iOS
Opens:
- The DoubleTick app and
- Navigates directly to the specific chat
Why Does This Matters?
- No more opening the app and searching for the conversation manually
- Perfect for sales and support teams working on the go
No extra searching, no manual lookup