Available on
: Pro, and Enterprise plansQuick Replies have been available on WhatsApp, but Instagram chats didn't have the same shortcut. This meant you had to type commonly used responses manually each time. Now, you can use
Quick Replies in Instagram chats too
. Just type / in the message box, select your saved reply, and send it.One thing to note
: Instagram media messages don't support captions
, so media sent through Instagram will continue to work according to Instagram's native behavior.Learn more about Instagram's Quick Replies and other capabilities in our Instagram capabilities and limitations guide.
Need help using Quick Replies on Instagram? Reach out to the DoubleTick Support Team.