You can now attach Images, Videos, or PDF directly via an Interactive Message.
💡Problem it solves:
Users previously
had to create templates
to send media in an existing bot journey, which sometimes led to the templates getting Frequency Capped
, impacting Bot Flows and message delivery in ongoing conversations in some cases. With this new feature, you can now conveniently
add media directly from the bot studio
without affecting bot journeys and preventing
your messages from getting frequency capped in ongoing conversations
, improving the overall User Experience!✨Try it out now! 🚀