Away message should not trigger when the bot is running.
Vishal Pandey
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Yogesh Lakhotia
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Deepak Bhagchandani
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Yogesh Lakhotia
Merged in a post:
When the bot flow template is running, the office away message should not be triggered.
MINING360 ADMIN
Whenever a template created from the bot studio is sent to customers and the customer clicks on any button after office working hours, they receive an away message, causing the conversation to stop there.