Dear Support Team,
K
Karim
Dear Support Team,
We are still facing serious issues with the application, including slow performance, mixed conversations, and disappearing chats.
All requested data and videos have already been provided, yet there has been no improvement. The problem persists exactly as before.
This is now affecting our business, as we may be losing clients due to missing or delayed conversations.
We kindly request urgent escalation, clarification of the issue, and a clear timeline for resolution.
Best regards,
AL FARES Cargo Service and Clearance L.L.C.
Chetan Jain
We are experiencing the exact same issues at our company. The slow performance and disappearing chats are making it nearly impossible to maintain our standard response times. More importantly, the mixed conversations pose a significant data privacy risk. We have also provided logs/data previously—please provide an update on the fix for these bugs immediately.