We feel completely stuck with DoubleTick — it has turned out to be more of a waste of time than an upgrade.
Basic features like search are missing, and we end up wasting the entire day just trying to locate old chats.
We switched from WhatsApp Business App to API hoping for a smoother, more powerful experience, but the reality has been the exact opposite.
Even simple functionalities, like bot trigger from images, don’t work.
Without these basic developments, the overall experience feels like a disaster, not an improvement. After all, what’s the use of bots if we can’t even filter and manage potential leads properly?