We are stuck with DoubleTick and it’s turning out to be a complete waste of time.

Basic things like a search option are missing — we spend the entire day just trying to find chats.

We shifted from WhatsApp Business App to API expecting a smooth and powerful experience, but the reality is the opposite.

Even simple features like bot trigger from images don’t work.

Such basic development is not provided, and the overall experience has been extremely disappointing.

This software feels like a disaster instead of an upgrade.