DoubleTick Product Roadmap

Sync all leads from Facebook to DoubleTick

Now the customer list type attribute search option is only available in iOS. We need that search option for list type customer attribute in Android application and web application as soon as possible.

Razorpay Direct Integration To Automate The Payment Process

A dedicated component that will help users ask the location of their customers in the Bot Studio

If one team member is replying to a conversation, that will be shown to all team members that open the chat. This way they know someone else is in the middle of replying to a conversation

View all conversations from your Instagram's inbox right in your DoubleTick inbox

Enable customers to select date and/or time using WhatsApp flows. Or else if captured via some other channel then add the appointment date/time to your customer Capture this date/time to google calendar (some other system can also be possible) Send reminders to the customer sometime before the appointment with an option to reschedule On re-schedule repeat the steps from 1-3

we can send templates or catalogues etc from the admin, and similarly if we can trigger a bot which collects user information like name, email, address, city etc..

Make calls directly from DoubleTick and view the call recordings in the chat window itself

Allow AI to summarise your chats for easy understanding and resolution of the issue