DoubleTick Product Roadmap

Allow adding images, videos and PDFs

It is really interesting features finally Whatsapp added the call features , here is the screenshot : https://prnt.sc/wodge1riAmBk It would best the Doubletick team start working on this and help the business users to enjoy calling and communicate.

Make calls directly from DoubleTick and view the call recordings in the chat window itself

Abandoned cart Messages to be sent on certain order statuses such as completed, fulfilled, etc

We require a multi-team option to assign teams to their respective LOBs while also managing chat visibility.

Need to be notified when someone reacts to the message.

In the market like Wati, Aisency, and interakt also using this template

in template it gets difficult to scroll a huge list so better we have a list view in template.

Tally has recently launched integration with whatsapp for sending quotations etc. Allow tally integration with doubletick