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DoubleTick Product Roadmap
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DoubleTick Product Roadmap
Public roadmap to give the visibility to our customer on what we are working on
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Bot studio (59)
Customer segment (32)
Chats (96)
Payments (4)
Commerce (3)
Integrations (76)
Templates (31)
Ads (4)
AI (8)
Add support for media to quick replies
Allow adding images, videos and PDFs
4
·
Chats
·
complete
10
Call Features Enabled by Facebook Meta for Whatsapp API
It is really interesting features finally Whatsapp added the call features , here is the screenshot : https://prnt.sc/wodge1riAmBk It would best the Doubletick team start working on this and help the business users to enjoy calling and communicate.
9
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Chats
·
complete
15
Telephony integration
Make calls directly from DoubleTick and view the call recordings in the chat window itself
8
·
Integrations
·
complete
27
WooCommerce integration
Abandoned cart Messages to be sent on certain order statuses such as completed, fulfilled, etc
5
·
Integrations
·
complete
6
Multi Team option
We require a multi-team option to assign teams to their respective LOBs while also managing chat visibility.
2
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Chats
·
complete
1
Mobile Notification for Smiley Reaction to messages
Need to be notified when someone reacts to the message.
1
·
Chats
·
complete
1
Request enable authentication template enabling with double tick.
In the market like Wati, Aisency, and interakt also using this template
2
·
Templates
·
complete
1
Template list view
in template it gets difficult to scroll a huge list so better we have a list view in template.
3
·
Templates
·
complete
5
Tally WhatsApp Integration
Tally has recently launched integration with whatsapp for sending quotations etc. Allow tally integration with doubletick
5
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Integrations
·
complete
13
Delete customers from customer segments
6
·
Customer segment
·
complete
26
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